Terms & Conditions

    Tours & Activities confirmations:

    You will receive an email confirmation of your registration form. Once you arrive on site in Mallorca, you must confirm your tour reservations at the hospitality desk in the Hotel. At that point you can also register and pay for additional tours and activities on site based on availability.

    Cancellation and Refunds:

    Cancellations made until cut-off date will be subject to a cancellation fee of 25€ per person.
    After that, registrations fees are non-refundable.

    All tours are based on a minimum number of people to make an attractive price and maximum for optimum service and quality. Should the tour not meet the minimum, it will be cancelled. If that is the case, an another konzept representative will contact you to offer alternate tour options or a refund for that tour.

    Tour Departures:

    All tours depart promptly from the lobby at hotel St. Regis Mardavall, unless otherwise noted. Please arrive at least 10 minutes early to facilitate bus loading and prompt departures.

    Currency:

    Please note that the prices are listed in Euros.

      Personal data protection

      In accordance with the provisions of general data protection regulation 2016/679, you are informed that your data will be incorporated into a processing system belonging to a&k another konzept S.L., with company tax ID No. (CIF) B62030390 and registered office at GIRONA 133, 3-2-B, 08037, BARCELONA, and used for the purposes of organizing the tours specifically offered within this website. a&k another konzept S.L. informs you that your data will be retained for the legally established period, pursuant to prevailing legislation.

      a&k another konzept S.L. will process the data in a lawful, reliable, transparent, adequate, relevant, limited, accurate and up-to-date manner. For this reason, a&k another konzept S.L. undertakes to adopt all reasonable measures to ensure that this data is deleted or corrected without delay if found to be inaccurate.

      Pursuant to the rights granted under current data protection legislation, you may exercise your rights to access, rectify, limit the processing, delete, transfer and object to or revoke the processing of your personal data by writing to the postal address provided above or via email to romina.fernandez@anotherkonzept.com.

      Please contact the relevant supervisory Authority for any claims you deem appropriate.

        Contact info

        a & k another konzept, S.L.

        C/ Girona 133, 3r 2a B
        08037 Barcelona (Spain)

        Phone no.: +34 93 457 27 56

        tours@anotherkonzept.com

          Payment methods

          We accept the following payment methods:

          For any queries, please contact us by email at the following address: tours@anotherkonzept.com